From customer consultation to final delivery, what is the service process of our injection molding factory?
At our injection molding factory, we offer a comprehensive service process that covers every stage of your project, from customer consultation to final delivery. Here is how we work with you to ensure your satisfaction and success.
1. Customer consultation: The first step is to understand your needs and expectations. We will communicate with you through email, phone, or video call to discuss the details of your project, such as the product design, specifications, materials, quantity, budget, and timeline. We will also answer any questions you may have and provide professional suggestions to optimize your product.
2. Quotation and contract: Based on the information you provide, we will prepare a quotation and a contract for your review and approval. The quotation will include the cost breakdown of the mold design, mold making, injection molding, post-processing, packaging, and shipping. The contract will specify the terms and conditions of our cooperation, such as the payment method, delivery time, quality standard, warranty, and after-sales service.
3. Mold design and making: After you confirm the quotation and sign the contract, we will start the mold design and making process. We have a team of experienced mold designers and engineers who use advanced software and tools to create a 3D model of your product and its mold. We will send you the 3D model for your confirmation before we proceed to the mold making stage. We have a state-of-the-art mold workshop that can produce high-precision and high-quality molds in a short time.
4. Injection molding: Once the mold is ready, we will begin the injection molding process. We have a fleet of modern injection molding machines that can handle different sizes and capacities of plastic parts. We use high-quality raw materials that meet your requirements and industry standards. We also have a strict quality control system that monitors every step of the injection molding process to ensure the consistency and accuracy of your products.
5. Post-processing: After the injection molding process is completed, we will perform post-processing on your products if needed. Post-processing includes operations such as trimming, deburring, polishing, painting, printing, coating, assembly, etc. We have a skilled post-processing team that can handle various types of post-processing tasks according to your specifications.
6. Packaging and shipping: The final step is to package and ship your products to your designated location. We have a professional packaging team that can pack your products securely and neatly according to your preferences. We also have a reliable logistics partner that can deliver your products safely and timely to anywhere in the world.
As you can see, our injection molding factory offers a full-service process that can meet your needs from start to finish. We are committed to providing you with high-quality products, competitive prices, fast delivery, and excellent customer service. If you are looking for a trustworthy injection molding partner for your project, please contact us today. We are ready to serve you.
How can customers contact us and submit project requirements?
We will explain how you can contact us and submit your project requirements, so that we can provide you with a free quote and a detailed plan for your injection molding project.
How to contact us
There are several ways you can reach out to us and get in touch with our friendly and professional customer service team. You can:
- Call us at +86 577 62659505, Monday to Friday, from 9 am to 5 pm BJT.
- Email us at andy@baidasy.com or weipeng@baidasy.com, and we will reply within 24 hours.
- Fill out our online contact form, and we will get back to you as soon as possible.
- Visit our website at www.baidasy.com, and chat with us live using the chat widget on the bottom right corner of the screen.
How to submit your project requirements
Once you have contacted us, we will ask you to provide some basic information about your injection molding project, such as:
- The type of plastic material you want to use, or the properties you need for your product.
- The quantity of parts you need, and the expected delivery time.
- The dimensions and specifications of your product, such as shape, size, weight, color, etc.
- The design files of your product, preferably in CAD format, or a sample of your product if available.
We will also ask you some questions to understand your expectations and preferences, such as:
- The quality standards you require for your product, such as tolerance, surface finish, etc.
- The budget range you have for your project, and the payment terms you prefer.
- The shipping method and destination you prefer for your product delivery.
Based on the information you provide, we will prepare a free quote and a detailed plan for your injection molding project, which will include:
- The cost breakdown of your project, including material cost, tooling cost, production cost, shipping cost, etc.
- The lead time of your project, including tooling time, production time, shipping time, etc.
- The quality assurance plan of your project, including inspection methods, testing procedures, certification documents, etc.
- The communication plan of your project, including the frequency and mode of updates, feedback requests, progress reports, etc.
We will send you the quote and the plan within 48 hours after receiving your project requirements. You can review them and let us know if you have any questions or comments. We will work with you until you are satisfied with our proposal and ready to proceed with your injection molding project.
Why choose us
We are confident that we can offer you the best injection molding service in the market. Here are some of the reasons why you should choose us:
- We have over 20 years of experience in injection molding industry, and we have completed thousands of successful projects for clients from various sectors and regions.
- We have a state-of-the-art injection molding facility, equipped with advanced machines and tools that can handle any type of plastic material and product complexity.
- We have a team of skilled and qualified engineers and technicians who can design and optimize your product for injection molding process, ensuring high quality and efficiency.
- We have a strict quality control system that ensures every product we produce meets or exceeds your expectations and specifications.
- We have a flexible and responsive customer service team that is always ready to assist you with any inquiries or issues you may have during or after your project completion.
We are looking forward to hearing from you and working with you on your injection molding project. Contact us today and let us help you turn your idea into reality!
